In September 2012, Medicare Today released a survey of nearly 2,500 seniors on their level of satisfaction with the Medicare Part D Program. Among the studies findings:
• Most seniors report being satisfied with their Medicare prescription drug plan because it works well and is meeting their expectations. This year, satisfaction is at peak levels.
• Nearly all who have received prescriptions through their plan say they’re satisfied and the plan works well. Those saying their plan works very well has grown 11 points since the program launched in 2006.
• Nearly all say they understand how to use their plan and describe it as convenient and without hassle.
• Having Medicare prescription drug coverage gives seniors peace of mind, and most feel fortunate and better off with their coverage. Those expressing frustration has decreased over the year by 8 points.
• Medicare Rx provides a clear safety net—without it, 8 in 10 seniors say they would face higher costs and 6 in 10 would not be able to fill all their prescriptions.
• Most with an Rx plan advise people who are enrolling in Medicare for the first time to sign up. Among those who have already enrolled, only about 1 in 3 expect to shop around for a new plan this year, mainly because they are satisfied with their current plan.
• Most have not yet heard news about open enrollment this year, and many are not aware of plan comparison tools.
Click here to download the survey [PDF]
